Our business
Transport
Australian Rail and Track Corporation (ARTC) | ETTT Alliance (Epping to Thornleigh Third Track) | Monorail Removal | Newcastle Light Rail | Transport for NSW CBD Light Rail | University of NSW Light Rail
Challenges
- Changes to pedestrian movements
- Timetable changes
- Community and stakeholder speculation
- Consultation fatigue
- Community distrust
- Issues escalation
- Media interest
- Community action groups
Solutions
- Flexible communication and engagement framework
- Stakeholder consultation
- Multi-disciplinary team
- Key messaging and project narrative
- Information clarity
- Timely information distribution
- Strategic project positioning
- Information session and workshop facilitation
- In-house communication and engagement personnel
- Stakeholder contact management
- Proactive issues management
- Digital and traditional communication
- Processes and protocols
- Regular reporting